Your rights when you buy a casket or urn

You can take time to ask for prices and compare your choices.

Ask for a price list.

The FTC Funeral Rule lets you choose the goods and services that you want, with some exceptions.

Ask the funeral home for an itemized price list. Ask it to explain each required charge.

You can buy a casket or urn from another seller. The funeral home cannot refuse to use it.

The funeral home cannot charge a fee to handle a casket or urn bought elsewhere.

It cannot require you to be there when the seller delivers the casket or urn.

Source: FTC: The Funeral Rule. Read 2026-11-13.

Confirm delivery dates and the receiving address with the store and the funeral home before you buy.

This guide gives general information. It does not give legal advice or arrange funeral services.

Read the FTC page for the full rule, its scope, and its exceptions.